Dapper Labs

Head of Community (NBA Top Shot)

Job description

NBA Top Shot has cultivated a community nearing a million global NBA fans and digital collectors and we're looking to bring in a Head of Community to turbo charge this and take things to the next level.

We're looking for an experienced community leader who can bring a data-driven approach to scaling community while giving everyone a transformative experience. The ideal candidate has built and managed teams for multi-million member communities on discord and/or social with a culture of data-driven decision-making, making appropriate use of tooling and analytics, custom apps built on top of APIs, etc. We're looking to adopt and then push beyond the best playbooks and processes for scaling up community.

Location: Remote OK, working on Pacific Time and traveling to Vancouver when needed

Jobs to be done:
  • Establish and own the day-to-day rhythm of the NBA Top Shot community, building harmony across full time team members and mods as well as the rest of the Top Shot organization (live operations, marketing, product, etc.).
  • Find ways to innovate and activate our community, turning community members into evangelists of NBA Top Shot.
  • Work closely with athlete and influencer relations team to highlight our most VIP community members in a way that adds value to everyone.
  • Establish industry best practices for community management while innovating, experimenting, and pushing boundaries as is the Dapper Labs culture.
  • Scale community team, hiring the right talent and mentoring our current leaders while working with external firms to accelerate progress.
  • Establish lean structures, agile processes, and effective tooling to enable teams to build iteratively at high speed and quickly scale across multiple products.
  • Set and track goals and metrics for the community organization to ensure accountability and delivery.

More about Dapper Labs:

Dapper Labs is the world's first blockchain entertainment company. We are the creators of industry-leading experiences including CryptoKitties and NBA Top Shot, as well as Dapper Wallet, the simplest way to manage your assets and use the blockchain. We are also the original developers behind Flow, a new decentralized blockchain designed from the ground up for scalability and ease of use.

Our mission at Dapper Labs is to make the world a more open, empowering, and enjoyable place through consumer adoption of decentralized technologies. We have raised over $600M from leading VCs including Fred Wilson (USV) and Chris Dixon as well as Venrock, Samsung, Google Ventures, Coatue, NBA players, and global artists, among others. Dapper Labs partners include the NBA and NBPA, the NFL-PA, Ubisoft, Warner Music, Turner, Dr. Seuss, Genies, and the UFC, as well as 100+ others.

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