Sweet

Director of Communities

Job description

About the Position

We’re on the hunt for a Director of Communities who can engage our users on Discord and Telegram in fun, remarkable and strategic ways and who can establish new communities in new and undiscovered realms. Sweet is an NFT solution that is breaking new ground working alongside enterprise brands like Burger King, the New York Knicks, and established creators to launch immersive, gamified NFT projects. And we have a vibrant community of consumers who are active and engaged. This role will be an integral part of Sweet’s marketing team.


Key responsibilities

  • Engage and moderate communities across Telegram, Reddit, and Discord
  • Build and execute a strategy to drive community growth and engagement
  • Plan and execute online campaigns and events
  • Address complaints/concerns of the members, working cross functionally with other teams within the company to follow-up on issues as they arise
  • Plan and execute marketing campaigns in close collaboration with other members of the marketing team
  • Collect users' feedback and improvement insights to enhance existing products and be the bellwether of new ones


Experience & Qualifications

  • Minimum 2 years experience in community management
  • Crypto and NFT knowledge, strong interest, and passion for NFTs
  • Knowledge of Telegram, Discord, and Reddit tools
  • Excellent English written and verbal communication skills
  • Willingness to work flexible hours, including evenings and weekends as required
  • Strong organizational skills and ability to manage multiple priorities at once
  • Ability to work well independently and as a member of a highly integrated and diverse team
  • Demonstrated ability to solve problems and manage conflict


Benefits

  • Company sponsored medical, dental and vision insurance coverage
  • Fully remote work
  • Flexible time off; Sweet team members are committed to building and delivering tremendous results, not watching the clock
  • Paid parental leave
  • Modern tools and processes, and coworkers who are on the cutting edge of innovation in NFTs and the blockchain

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