Chief of Staff, Metaverse (NFT)

Job description

Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.


The Chief of Staff advises and supports the Metaverse (NFT) Business Line, acting as a lead strategic partner and project manager according to the General Manager’s agenda, strategy, and direction. You will act as a critical link between the GM and cross-disciplinary senior leaders involved in a broad range of critical activities, ranging from highly strategic to tactical, and play a role in helping the organization achieve critical goals.


Financial Planning

  • Provide oversight of the Metaverse and all NFTs: liaising with Heads of Departments and Heads of Sales within the division to provide oversight of the business targets, budget, and initiatives
  • In conjunction with the General Manager and Business Director, assist with the planning of the annual financial targets, strategic plans and division performance  
  • Support the implementation of new and innovative sales strategies for each department to deliver specific financial results

Business Operations

  • Liaise between the General Manager, Specialists and Business Leads (key stakeholders) across Legal, Tax, Compliance and Product & Technology
  • Project manage the development and implementation of new or re-engineered processes to improve operating effectiveness
  • Partner with Heads of Department to support key private sales and auction opportunities 
  • Provide complete management of deals for the full lifecycle of a transaction from incubation and sourcing to sale and collection
  • Triage and alert the GM and other senior leaders to potentially problematic issues involving internal or external constituencies
  • Maintain sale calendar and programming for all exhibitions (including but not limited to local pre-sale exhibitions as well as traveling exhibitions)
  • Execute Marketing and Communications to ensure smooth execution of sale marketing campaigns, including editorial, digital campaigns, and website content
  • Identify and implement systems to ensure the timely flow of necessary data across relevant departments, direct reports and key external organizations
  • Drive and monitor the delivery of all projects on behalf of the GM
  • Monitor the flow of information and people directed toward the GM

People Management

  • Ensure enhanced communication across the division and with relevant business support departments
  • Drive management related activities including performance management, goal setting, performance reviews, and compensation planning processes


  • 7+ years of professional experience in a Chief of Staff, Business strategy or Business Operations role preferred
  • Excellent project management skills with demonstrated ability to drive, multiple high profile and complex projects simultaneously
  • Strong business and financial acumen to present issues clearly and concisely
  • Creative problem solver able to deal with change in a proactive and positive manner.
  • Superior communication skills, resourcefulness, sound judgment, and the ability to work in a fast-paced challenging environment
  • Ability to handle confidential and sensitive information with tact and discretion
  • Possession of strong interactive skills in order to foster team initiatives and mitigate conflict

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